About Us
MiddleCX was specifically created with the aim of enhancing the overall customer experience and specifically improving the patient experience. Therefore, MiddleCX relies on the latest systems in the field of call center outsourcing and has expertise in this field for over 15 years.
MiddleCX believes that contact centers within the medical field have a special nature and require a different management approach, whether they are within a hospital, laboratory, radiology center, or medical insurance company. Therefore, MiddleCX distinguishes itself as the first specialized company in establishing and managing medical contact centers.